Free Questions

Real questions, answered

Consumer questions answered with the exact US and UK law that applies — plus the scripts and escalation steps to actually use it. Free, no account required.

Can an airline bump me from a flight even after I've checked in?
Flights & Travel

Can an airline bump me from a flight even after I've checked in?
Can an airline charge me for correcting a misspelled name on my ticket?
Flights & Travel

Can an airline charge me for correcting a misspelled name on my ticket?
Can I get my money back if my flight is delayed for hours?
Flights & Travel

Can I get my money back if my flight is delayed for hours?
Can an airline blame bad weather to avoid paying me compensation?
Flights & Travel

Can an airline blame bad weather to avoid paying me compensation?
Can an airline change my flight time without telling me in advance?
Flights & Travel

Can an airline change my flight time without telling me in advance?
Can my boss contact me outside working hours?
Employment

Can my boss contact me outside working hours?
Can my employer make me stay after my shift without paying me?
Employment

Can my employer make me stay after my shift without paying me?
Can my employer deduct money from my salary for mistakes?
Employment

Can my employer deduct money from my salary for mistakes?
Can my employer make me use vacation days when the business is closed?
Employment

Can my employer make me use vacation days when the business is closed?
Can my boss read messages sent through my work phone?
Employment

Can my boss read messages sent through my work phone?
Can a fintech company close my account without explaining why?
Crypto & Fintech

Can a fintech company close my account without explaining why?
Can I get my money back if I sent crypto to the wrong address?
Crypto & Fintech

Can I get my money back if I sent crypto to the wrong address?
Who is responsible if someone gets into my fintech account?
Crypto & Fintech

Who is responsible if someone gets into my fintech account?
What happens to my money if a fintech company goes bankrupt?
Crypto & Fintech

What happens to my money if a fintech company goes bankrupt?
Can a crypto app freeze my money without warning?
Crypto & Fintech

Can a crypto app freeze my money without warning?

 Can a restaurant add a service charge without telling me? Can a restaurant charge me for a no-show reservation? Can a hotel keep my deposit for a small stain? Who pays if a hotel loses something from my room? Can a restaurant charge me for food I never ordered? Can an online course refuse a refund? Can an online course automatically renew my subscription? Can a training centre cancel a course and keep my money? Can a school refuse to let me sit an exam because I owe money? Can I cancel an education course after it has started? Can my bank ask me where my money came from? Can a bank refuse to give me cash from my own account? Can I cancel a direct debit after money has already been taken? What happens if someone transfers money into my account by mistake? Who pays if someone uses my card without permission? Can a private clinic charge me for an appointment I cancelled? Can a clinic refuse treatment because I cannot pay immediately? Can a doctor refuse to give me my medical records? Can a doctor share my medical information with my employer? Can a hospital charge me for something I was not told about beforehand? Can my landlord enter my home without telling me? Can my landlord make me pay three months' rent in advance? Can my landlord refuse to give me a receipt for rent? Who pays if an appliance breaks in a rented property? Can my landlord keep my deposit because I didn't repaint the walls? Can a courier leave my parcel outside without my permission? Who is responsible if my parcel says delivered but I never received it? Who pays if a courier damages my package? Can I demand a refund if my parcel arrives weeks late? Can a seller blame the courier when my order arrives damaged?
Can an airline bump me from a flight even after I've checked in?
Flights & Travel

Can an airline bump me from a flight even after I've checked in?
Can an airline charge me for correcting a misspelled name on my ticket?
Flights & Travel

Can an airline charge me for correcting a misspelled name on my ticket?
Can I get my money back if my flight is delayed for hours?
Flights & Travel

Can I get my money back if my flight is delayed for hours?
Can an airline blame bad weather to avoid paying me compensation?
Flights & Travel

Can an airline blame bad weather to avoid paying me compensation?
Can an airline change my flight time without telling me in advance?
Flights & Travel

Can an airline change my flight time without telling me in advance?
Can my boss contact me outside working hours?
Employment

Can my boss contact me outside working hours?
Can my employer make me stay after my shift without paying me?
Employment

Can my employer make me stay after my shift without paying me?
Can my employer deduct money from my salary for mistakes?
Employment

Can my employer deduct money from my salary for mistakes?
Can my employer make me use vacation days when the business is closed?
Employment

Can my employer make me use vacation days when the business is closed?
Can my boss read messages sent through my work phone?
Employment

Can my boss read messages sent through my work phone?
Can a fintech company close my account without explaining why?
Crypto & Fintech

Can a fintech company close my account without explaining why?
Can I get my money back if I sent crypto to the wrong address?
Crypto & Fintech

Can I get my money back if I sent crypto to the wrong address?
Who is responsible if someone gets into my fintech account?
Crypto & Fintech

Who is responsible if someone gets into my fintech account?
What happens to my money if a fintech company goes bankrupt?
Crypto & Fintech

What happens to my money if a fintech company goes bankrupt?
Can a crypto app freeze my money without warning?
Crypto & Fintech

Can a crypto app freeze my money without warning?
Can a restaurant add a service charge without telling me? Can a restaurant charge me for a no-show reservation? Can a hotel keep my deposit for a small stain? Who pays if a hotel loses something from my room? Can a restaurant charge me for food I never ordered?
Can an online course refuse a refund? Can an online course automatically renew my subscription? Can a training centre cancel a course and keep my money? Can a school refuse to let me sit an exam because I owe money? Can I cancel an education course after it has started?
Can my bank ask me where my money came from? Can a bank refuse to give me cash from my own account? Can I cancel a direct debit after money has already been taken? What happens if someone transfers money into my account by mistake? Who pays if someone uses my card without permission?
Can a private clinic charge me for an appointment I cancelled? Can a clinic refuse treatment because I cannot pay immediately? Can a doctor refuse to give me my medical records? Can a doctor share my medical information with my employer? Can a hospital charge me for something I was not told about beforehand?
Can my landlord enter my home without telling me? Can my landlord make me pay three months' rent in advance? Can my landlord refuse to give me a receipt for rent? Who pays if an appliance breaks in a rented property? Can my landlord keep my deposit because I didn't repaint the walls?
Can a courier leave my parcel outside without my permission? Who is responsible if my parcel says delivered but I never received it? Who pays if a courier damages my package? Can I demand a refund if my parcel arrives weeks late? Can a seller blame the courier when my order arrives damaged?