This kit follows the real sequence of getting your money back from an online course, bootcamp, or certificate program that didn't deliver: request the refund citing the provider's own terms — its refund window, its advertised promises, what you were actually sold — then escalate with a formal complaint if the refund is refused or ignored. Every tool in this kit is completely free to use — no account, no payment, no catch.
The sequence
Refund windows on online courses are often short — check the provider's terms and the date you enrolled before anything else.
Step 1 · Check your refund rights
Read the provider's own terms
Check the refund window and conditions, and how to submit the refund request properly, so the provider can't reject it on a technicality.
Step 2 · Build your case
What was promised vs. what you got
Purchase details, the advertised promises, a log of how the course differed, your refund timeline, and chargeback notes — all in one place.
Step 3 · Request and escalate
If the refund is refused or ignored
A formal complaint to the course provider or education platform — refund refusal, misleading advertising, or a course that wasn't delivered as sold. The main tool in this kit.