Most legal problems consumers face don't need a solicitor. Small claims court, free contract generators, and legal advice charities handle the vast majority of disputes at no cost. These are the official, free starting points before you ever pay for legal help.
Gov.uk — Make a Court Claim (Small Claims, UK)
gov.uk/make-court-claim-for-moneyWhat: The official online portal to start a small claims court case in England and Wales. Claims up to £10,000 cost £35–£410 to file and don't require a solicitor.
When to use: When a company owes you money and has ignored all other attempts to resolve it. Most companies settle before the hearing.
Citizens Advice — Legal Help
citizensadvice.org.uk/law-and-courtsWhat: Free guidance on legal rights, court processes, and when you might need a solicitor.
When to use: Before starting any legal process — understand your position first.
Freelancers Union — Free Contract Generator (US)
contracts.freelancersunion.orgWhat: Free, legally reviewed contract template for freelancers. Covers payment terms, scope, kill fees, and intellectual property.
When to use: Before starting any paid freelance project. A signed contract is your only protection.
Law Society — Find a Solicitor (UK)
solicitors.lawsociety.org.ukWhat: Official directory of regulated solicitors in England and Wales.
When to use: When you need professional legal advice — many solicitors offer a free initial consultation.