Home Repair/Service Completion & Handover Pack

"It's basically done" isn't the same as done

A contractor asking for final payment before every last item is finished is common — and not necessarily a red flag on its own. What matters is having the outstanding items, the warranties, and what documentation you're actually owed written down before that final payment goes out, not assumed on a handshake.

This pack is the record you complete at handover, so nothing gets forgotten once the job is technically "finished."

• Completed Work Sign-Off — a room-by-room or item-by-item record of what's actually done, confirmed by both parties
• Warranty Record — what's covered, for how long, and who to contact if something fails
• Outstanding Items List — anything not yet finished, with an agreed date to complete it
• Documentation Checklist — manuals, certificates, permits, and other paperwork you're owed at handover

Step by step

1. Walk through the completed work with the contractor and record the sign-off together.
2. Log any outstanding items with a specific date they'll be completed by.
3. Record the warranty terms and who to contact if something fails later.
4. Check off the documentation you've actually received before releasing final payment.

• Print-ready PDF pack
• Editable Word version
• Completed work sign-off and warranty record
• Outstanding items list and documentation checklist
• Works on any device

• Defective Work & Contractor Dispute Evidence Pack — if something signed off at handover turns out defective, or an outstanding item is never resolved.