This kit follows the real sequence of a dispute with a garage or repair shop — an inflated bill, work you didn't authorize, or a repair that didn't fix the problem: document the repair work and what went wrong, file the formal dispute with the garage, then back it up with your vehicle's maintenance record as supporting evidence if needed. Every tool in this kit is completely free to use — no account, no payment, no catch.
The sequence
Keep every quote, invoice, and message from the garage — and avoid further work on the fault until it's documented, so the evidence of what went wrong isn't lost.
Step 1 · Document it
Record the work done and promised
What you asked for, what was quoted, what was actually done and charged, and what went wrong afterward — all in one evidence pack.
Step 2 · Dispute it
File the formal dispute with the garage
Dispute an overcharge, unauthorized work, or poor workmanship, and request a refund, a free rectification, or a price adjustment. The main tool in this kit.
Step 3 · Back it up
Supporting evidence, if needed
Show the vehicle's condition and service history before the repair, and check you've covered everything if the garage pushes back.