Online Purchase Price & Promotion Evidence Pack
The banner said one price. The checkout charged another. Screenshots fade from memory fast — the numbers don't, once you've written them down.
A price discrepancy is easy to prove — if you saved the offer
An advertised price, a promo code, or a "was/now" discount can change or disappear between the moment you see it and the moment you're disputing a charge. Without a saved record of the original offer terms, a store can simply say the current price is what it's always been — and there's little you can do to counter that after the fact.
This workbook keeps the advertised price, the promotion terms, and what you were actually charged side by side, with an auto-calculated discrepancy column that makes any gap between the two immediately visible.
- Original Offer Record — advertised price, promo code, and terms as originally presented
- Amount Actually Charged — what appeared on your statement
- Auto-calculated Discrepancy Column — the gap between advertised and charged, calculated for you
- Screenshot/Evidence Reference — where to keep the supporting screenshots for each entry
Step by step
- Download the workbook and record the advertised price and promotion terms as soon as you see them.
- Screenshot the offer and note where you've saved it.
- Enter the amount actually charged once your statement shows it.
- The discrepancy column calculates the gap automatically.
- Use the completed entry as the basis for a price-match request or a billing dispute.
Anyone who suspects they were charged more than what was advertised
Whether it's a promo code that didn't apply or a "sale" price that didn't hold at checkout, this keeps the original offer on record before it can be denied.
- Editable Excel workbook
- Original offer and charged-amount log
- Auto-calculated discrepancy column
- Works on any device
Prove the price you were promised.
Advertised vs. charged, with the gap calculated automatically.
Get it — $5.90 →One-time $5.90 · Excel · Works on any device