Template $5.90

Chargeback & Card Dispute Evidence Pack

A card dispute lives or dies on evidence, and card networks specify exactly what counts for each dispute reason — proof of non-delivery, proof the item didn't match the description, proof you tried to resolve it with the merchant first. Miss the deadline or the right evidence and a legitimate dispute gets rejected on a technicality, not the merits.

Get it — $5.90 →
The problem

Chargebacks get rejected on missing evidence, not on the merits

Every card network dispute reason — non-receipt, not as described, duplicate charge, credit not processed — comes with its own expected evidence, and there's a hard deadline for filing that's usually much shorter than people expect. Gathering that evidence after the fact, from scattered emails and screenshots, is how a genuinely valid dispute misses its window or gets kicked back for insufficient documentation.

This pack organizes the transaction details, the specific evidence your dispute reason needs, and every communication with the merchant, so you're filing a complete case the first time.

Features
  • Transaction Details — everything your bank will ask for about the charge itself
  • Evidence Checklist by Dispute Reason — what to gather depending on why you're disputing the charge
  • Communication Log — every attempt to resolve it directly with the merchant first
  • Status Tracker — where the dispute stands, and the deadline you're working against
How it works

Step by step

  1. Download the Excel pack and log the transaction details for the charge you're disputing.
  2. Select your dispute reason and work through the matching evidence checklist.
  3. Log every attempt to resolve the issue directly with the merchant before escalating.
  4. File the dispute with your bank or card issuer, referencing the evidence you've gathered.
  5. Track the case status and any deadline in the Status Tracker until it's resolved.
Who it's for

Anyone disputing a card charge with their bank or issuer

Whether the issue is non-delivery, an item that didn't match what was described, or a merchant who won't process a promised refund, this keeps the specific evidence your dispute reason needs organized before the deadline closes.

What's included
  • Editable Excel spreadsheet
  • Transaction Details, Evidence Checklist by Dispute Reason
  • Communication Log
  • Status Tracker
  • Works on any device

File a complete dispute the first time, before the deadline closes.

Gather exactly the evidence your dispute reason needs — nothing missing, nothing wasted.

Get it — $5.90 →

One-time $5.90 · Excel · Works on any device