Write the policy once, post it everywhere.
Answer a few questions about your restaurant and the policy you need, and get a clear, professional policy document ready for your website, menu, or booking page.
What to mention for each policy (pick one per document)
- Reservation Policy: online/phone/both booking, max group size without deposit, grace period before releasing a table
- Cancellation Policy: minimum notice for free cancellation, penalty (% or fixed amount), exceptions (e.g. emergencies)
- No-Show Policy: deposit required, deposit policy on no-show, number of no-shows before requiring a deposit on future bookings
- Refund Policy: refund method (cash/card/store credit), processing time, qualifying cases (undeclared allergen, poor service, billing error)
- Allergen Policy: shared-kitchen cross-contact risk, procedure when a customer discloses an allergy
- Delivery Policy: own delivery or platform (Uber Eats/Deliveroo/etc.), estimated delivery time, policy for incorrect/cold orders
- Privacy Policy: booking data collected (name/email/phone), whether email is used for marketing, data shared with third parties (booking/delivery platforms)
Need more than one policy? Generate this document again for each one — one purchase unlocks one policy document.
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