Unauthorised Transaction Refund Demand (PSD2)
SCA liability shift · the €50 cap · next-business-day restitution · $4.60 per letter

Demand your money back for an unauthorised transaction.

Answer 5 questions and generate a formal refund demand under PSD2 — the law currently in force. Where Strong Customer Authentication wasn't required, it asserts liability shifts to the bank or merchant; it cites the €50 maximum liability cap for losses before you reported the loss (and zero liability after), and demands restitution by no later than the end of the following business day. It does not treat PSD3 as if it were already in force.

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