Crypto Scam

Know your rights, the deadlines that apply, and the free tools to act on it.

Last verified: 13 October 2026

US UK

Can you claim?

Does this apply where you are?

US: Report to multiple federal agencies depending on the scam type; realistic recovery is limited.
UK: Report Fraud (Action Fraud) / Police Scotland, plus FCA tools for checking firms and reporting unauthorised activity

Your rights

Report to multiple federal agencies depending on the scam type; realistic recovery is limited.

Where to report
FTC: report at ReportFraud.ftc.gov ("We can't resolve your individual report, but we use reports to investigate and bring cases against fraud, scams, and bad business practices."). FBI: report cyber-enabled crime, including crypto scams, to the Internet Crime Complaint Center (IC3) at ic3.gov — IC3 "cannot guarantee a response to every complaint" but reports can help identify patterns and, in some cases, help freeze stolen funds. CFTC: if the scam involves commodity/derivatives fraud, report via a Complaint Form or whistleblower Form TCR to the Division of Enforcement (866-366-2382). SEC: if the scam involves an unregistered or fraudulent securities offer (e.g. a fake token sale, Ponzi/pyramid scheme), report via the SEC's online Tips, Complaints, and Referrals (TCR) system.
Realistic recovery
None of the above agencies can get your money back for you individually — the FTC and IC3 both state explicitly that they cannot resolve individual reports or guarantee a response; reports are used for investigations and to help law enforcement identify and prosecute scammers.
Card bank reversal
If you paid by credit/debit card, you may be able to dispute the charge (see the FCBA figures already confirmed under 'chargeback'), though cryptocurrency purchases/transfers themselves generally cannot be reversed once confirmed on the blockchain. Beware of 'recovery scams' where fraudsters pose as being able to recover your lost crypto for a fee.

Source 1 → · Source 2 → · Source 3 → · Source 4 →

Evidence to gather

  • Wallet addresses and transaction hashes
  • Screenshots of conversations and sites
  • Payment records
  • Dates and amounts

Steps

  1. Gather your evidence (see the list above).
  2. Send a written complaint to the business or provider, citing the rule for your region from "Your rights" above.
  3. If unresolved by their deadline, escalate using the route named in "Your rights" for your region.
  4. If still unresolved, consider your region's ombudsman, regulator, or small claims court — see "Your rights" for the specific option.

Your tools

Information, not legal advice. Figures verified against the official sources linked above.