Food & Hospitality

Who regulates food safety, who licenses a restaurant, and where to go when a delivery, booking, or recall goes wrong — organized by region, not blended together.

← All free resources

Food safety, licensing, and inspections are run by different bodies depending on the country — and often depending on the state, county, or council within it. There is no single global authority for any of this. These are the official sources for each function, organized by what they actually do.

The national body that sets food safety standards and rules in each region — the starting point before looking for anything more specific.

US — Food & Drug Administration

U.S. Food & Drug Administration fda.gov →

What: The FDA regulates the safety of most food sold in the US (meat, poultry, and some egg products are USDA/FSIS — see Section 6 for their recall database).

UK — Food Standards Agency

UK Food Standards Agency food.gov.uk →

What: The FSA sets food safety and hygiene standards for England, Wales, and Northern Ireland (Food Standards Scotland covers Scotland separately).

Australia/NZ — Food Standards Australia New Zealand

Food Standards Australia New Zealand (FSANZ) foodstandards.gov.au →

What: FSANZ develops the food standards code for Australia and New Zealand. Day-to-day enforcement (inspections, licensing) sits with each state/territory — see Sections 2 and 3.

EU — European Commission Food Safety

European Commission — Food Safety food.ec.europa.eu — food safety →

What: The European Commission sets EU-wide food safety rules. Actual inspection and enforcement is run by each member state's own national food authority — not a single EU body (see Section 2).

Who actually inspects a restaurant's kitchen — a different, more local function than Section 1's standard-setting.

US — Retail Food Protection (FDA)

FDA — Retail Food Protection fda.gov — retail food protection →

What: The FDA sets the model Food Code and supports state/local programs, but does not itself inspect restaurants. Actual health inspections are run by more than 3,000 state, county, and local health departments — there is no single national inspection lookup. Search "[your city/county] health department food inspections" for your specific area.

UK — Food Hygiene Rating Scheme lookup

Food Standards Agency — Food Hygiene Ratings ratings.food.gov.uk →

What: The official searchable database of hygiene inspection ratings (0–5 in England, Wales, and Northern Ireland; pass/improvement-required in Scotland) for individual food businesses, held on behalf of local authorities.

Got a low rating? Read our full guide on appeals, revisits, and the right to reply →

EU — Run by each member state

European Commission — Food Safety food.ec.europa.eu — food safety →

What: There is no single EU-wide restaurant inspection portal. Inspections are carried out by each member state's own national food authority under EU-wide rules. This page is the entry point to find yours.

Australia — Run at the state level

Food Standards Australia New Zealand (FSANZ) foodstandards.gov.au →

What: Restaurant health inspections in Australia are run by each state/territory health department, not FSANZ itself. FSANZ is the entry point for the food standards those inspections check against.

Who issues the license to actually open and operate a food business — separate from the safety standards (Section 1) and inspections (Section 2) above.

US — Business licenses & permits (SBA)

U.S. Small Business Administration sba.gov — apply for licenses & permits →

What: Restaurant licensing in the US is issued at the city, county, and state level, not federally. The SBA's guide covers the licensing process in general and names restaurants specifically as a locally-regulated activity — a starting point, not a single lookup.

UK — Food business registration (GOV.UK)

GOV.UK — Food Standards Agency gov.uk — food business registration →

What: Official guidance on registering a food business with your local authority — required at least 28 days before trading in England, Wales, and Northern Ireland.

EU — Handled per member state

No single EU portal

What: Restaurant licensing in the EU is handled entirely by each member state's own national or local authority — there is no single EU-wide licensing portal to link to. Check your national government's business-registration site directly.

Australia — Australian Business Licence & Information Service

business.gov.au — ABLIS ablis.business.gov.au →

What: business.gov.au's licence-finder tool. Food business licensing is issued by state/territory and local council, not federally — ABLIS is the starting point to find the exact licence for your state and council.

The major food delivery platforms' own sites — for order issues, refunds, and account problems, go through the platform first.

Uber Eats

Uber Eats ubereats.com →

Deliveroo

Deliveroo deliveroo.com →

Just Eat

Just Eat just-eat.com →

DoorDash

DoorDash doordash.com →

The major restaurant booking platforms' own sites — for booking issues or cancellations, go through the platform first.

OpenTable

OpenTable opentable.com →

Resy

TheFork

TheFork thefork.com →

Check whether a specific product has been recalled — one database per region, plus a US-specific one for meat, poultry, and egg products.

US — FDA Recalls, Market Withdrawals & Safety Alerts

US — FSIS Recalls (meat, poultry & egg)

USDA Food Safety & Inspection Service fsis.usda.gov — recalls →

What: Meat, poultry, and certain egg products are recalled through FSIS specifically, not the FDA database above.

UK — Food Standards Agency alerts

Food Standards Agency — Alerts alerts.food.gov.uk →

EU — RASFF Consumers' Portal

Rapid Alert System for Food and Feed webgate.ec.europa.eu — RASFF consumers' portal →

Australia/NZ — Food Recalls

Food Standards Australia New Zealand (FSANZ) foodstandards.gov.au — food recalls →

Where to complain about a restaurant, delivery platform, or booking service once the business itself hasn't resolved it — distinct from the food-safety and recall bodies above.

US — FTC complaint portal

Federal Trade Commission reportfraud.ftc.gov →

What: There is no single "hospitality ombudsman" in the US. The FTC's portal is the general consumer-complaint route for a restaurant, delivery platform, or booking service. Food safety complaints go to the FDA or USDA/FSIS separately (see Section 6) — not the FTC.

UK — Citizens Advice consumer help

EU — European Consumer Centres Network

ECC-Net eccnet.eu →

What: ECC-Net routes cross-border EU consumer complaints to the right national body, via 29 centres across the EU, Norway, and Iceland.

Australia — ACCC

Australian Competition & Consumer Commission accc.gov.au →