Restaurant Reservation & Deposit Dispute Record
Document what was promised, what was charged, and the cancellation terms — before you ask for your deposit back.
Deposit terms are easy to forget once things go wrong
A reservation deposit is taken with a cancellation policy attached, usually shown once at booking and never again. When a plan changes or a restaurant cancels on you, remembering the exact terms you agreed to is the hard part.
This record keeps the booking details, the deposit amount, and the cancellation policy in one place, alongside a running log of the communication — so getting your deposit back doesn't depend on memory.
Step by step
- Log the reservation details, deposit amount, and cancellation policy shown at booking.
- Record what actually happened — your cancellation, their cancellation, or a no-show dispute.
- Keep a dated communication log of every call or email about the refund.
- Use the refund calculation section to state exactly what you're owed.
Anyone disputing a restaurant or event deposit
If a deposit wasn't returned the way the booking terms said it would be, this keeps the original terms and the dispute conversation in one place.
- Reservation and deposit details log
- Cancellation policy record
- Communication log
- Refund calculation — delivered as PDF + Excel
Keep the original terms on record.
A dated record of the deposit terms and every follow-up is what makes a refund request hard to ignore.
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